Helivex Warranty Policy Thank you for choosing our drone products. We are committed to providing you with high-quality and reliable drones for your aerial needs. To ensure your peace of mind and satisfaction, we offer the following warranty policy: Warranty Coverage : Our drones come with a limited warranty covering manufacturing defects and malfunctions under normal use. The warranty period begins from the date of purchase. Warranty Duration : The standard warranty duration for our drones is 12 months. During this period, we will repair or replace any defective parts or the entire drone, at our discretion, free of charge. Warranty Exclusions : The warranty does not cover damage caused by improper use, accidents, negligence, modifications, or unauthorized repairs. It also does not cover normal wear and tear or damage resulting from natural disasters or force majeure events. Warranty Claim Process : In the unlikely event of a warranty claim, please contact our customer support team with your purchase details and a description of the issue. Our team will guide you through the claim process and provide you with instructions on returning the product, if necessary. Repair or Replacement : If a manufacturing defect is verified, we will repair the drone or provide a replacement, depending on the extent of the issue and product availability. We aim to complete the warranty service as quickly as possible. Shipping Costs : The customer is responsible for covering shipping costs associated with returning the drone for warranty service. We will cover the cost of returning the repaired or replaced product to the customer. Customer Responsibilities : To qualify for warranty service, the customer must provide proof of purchase and follow the proper maintenance and operating guidelines outlined in the product manual. Non-Warranty Repairs : If the drone is outside the warranty period or the issue is not covered by the warranty, we offer paid repair services. Our customer support team will provide a quotation for the repair cost before proceeding with any non-warranty repairs. Our drone warranty policy is designed to protect your investment and ensure you receive the best possible product experience. Should you have any questions or concerns, please feel free to reach out to our customer support team. We appreciate your trust in our products and look forward to serving you for all your drone needs.

Warranty Policy

Thank you for choosing our drone products. We are committed to providing you with high-quality and reliable drones for your aerial needs. To ensure your peace of mind and satisfaction, we offer the following warranty policy:

Warranty Coverage: Our drones come with a limited warranty covering manufacturing defects and malfunctions under normal use. The warranty period begins from the date of purchase.
Warranty Duration: The standard warranty duration for our drones is 12 months. During this period, we will repair or replace any defective parts or the entire drone, at our discretion, free of charge.
Warranty Exclusions: The warranty does not cover damage caused by improper use, accidents, negligence, modifications, or unauthorized repairs. It also does not cover normal wear and tear or damage resulting from natural disasters or force majeure events.
Warranty Claim Process: In the unlikely event of a warranty claim, please contact our customer support team with your purchase details and a description of the issue. Our team will guide you through the claim process and provide you with instructions on returning the product, if necessary.
Repair or Replacement: If a manufacturing defect is verified, we will repair the drone or provide a replacement, depending on the extent of the issue and product availability. We aim to complete the warranty service as quickly as possible.
Shipping Costs: The customer is responsible for covering shipping costs associated with returning the drone for warranty service. We will cover the cost of returning the repaired or replaced product to the customer.
Customer Responsibilities: To qualify for warranty service, the customer must provide proof of purchase and follow the proper maintenance and operating guidelines outlined in the product manual.
Non-Warranty Repairs: If the drone is outside the warranty period or the issue is not covered by the warranty, we offer paid repair services. Our customer support team will provide a quotation for the repair cost before proceeding with any non-warranty repairs.

Our drone warranty policy is designed to protect your investment and ensure you receive the best possible product experience. Should you have any questions or concerns, please feel free to reach out to our customer support team. We appreciate your trust in our products and look forward to serving you for all your drone needs.